Privacy Policy

This Privacy Policy outlines our practices as the data controllers of this website, detailing how we collect, use, and protect your personal data. We are committed to safeguarding your privacy and ensuring that your personal data is processed securely and in accordance with the General Data Protection Regulation (GDPR) and other relevant privacy laws. By using our website, you consent to the data practices described in this policy.

This Privacy Policy does not apply to processing that may be carried out on any other website than this one. The owner of this website is Better Collective SAS, 42 rue de Maubeuge, 75009 Paris, France, which is part of the Better Collective group. Better Collective A/S is responsible for processing any personal data processed on or via this website.

Types of Data Processed

When you visit our website, we collect certain types of data to enhance your experience and ensure the efficient operation of our services. The data we collect is primarily technical, as we do not require user accounts or conduct direct transactions on our site. This technical data includes electronic identification information such as IP addresses, browser types and versions, operating system details, and the dates and times of your visits. These data allow us to understand how our website is used and to make necessary improvements.

If you choose to use the contact form on the website, we may process your email address. This information will be used solely to respond to your queries.
We do not directly collect sensitive personal data such as financial information. However, our website may contain links to third-party platforms that independently manage financial transactions. These third-party platforms have their own privacy policies, and we recommend you review them to understand how your financial data is managed.

Purposes of Data Processing

The personal data we collect is processed for several essential purposes. First, processing your email address allows us to respond to inquiries sent via our contact form.
The primary purpose of processing your electronic identification data is to provide you with a smooth and personalised browsing experience. Analysing electronic identification data helps us maintain and improve our website’s functionalities, diagnose server issues and perform statistical analyses to enhance our services. These data allow us to understand usage habits, optimise content, and make technical adjustments to improve user experience.

Our processing of personal data is based on several legal grounds according to the GDPR and local data protection laws. Processing electronic identification data is based on our legitimate interest in ensuring the stability, security, and functionality of our website, as well as for service improvement and personalisation purposes. When personal data is collected via contact forms, we rely on your consent as the legal basis for processing. You have the right to withdraw this consent at any time by contacting us directly. We ensure that all data processing activities are conducted in accordance with applicable legal requirements and best practices.

Data Security

We prioritise the security of your personal data and employ a range of technical and organisational measures to protect them from unauthorised access, disclosure, alteration or destruction. Our security measures include advanced firewalls, secure server architecture, and data encryption protocols. We regularly conduct audits and penetration testing to identify and rectify any potential vulnerabilities. Access to personal data is strictly controlled and limited to employees or partners who need it for their business activities. All personnel with access to personal data receive regular training to ensure compliance with privacy regulations.
We also encourage users to take their own precautions when interacting with our website and any linked third-party services.

Use of Cookies

Our website uses cookies and similar tracking technologies to enhance user experience and collect information about visitors and visits. Cookies are small text files placed on your device that help us remember user behaviours, store your preferences and gather analytical data on site traffic. The data collected through cookies is mainly used to understand how visitors interact with our site and to improve our services. You have the option to control cookie preferences through your web browser settings and refer to our cookie policy, which allows you to refuse the use of cookies. Please note that disabling cookies may affect the site’s performance and functionality.

User Rights

As a user, you have a number of rights under the GDPR and other relevant privacy laws. These rights include the right of access, which allows you to request information about the personal data we hold about you, the purposes of processing and the persons to whom the data may be disclosed.

You also have a right to rectification, allowing you to request corrections if any personal data about you that we hold is inaccurate or incomplete.

The right to erasure enables you to request the deletion of your personal data where there is no compelling reason for their continued processing. Additionally, you can ask us to restrict the processing of your data in certain circumstances, such as when the accuracy of the data is disputed.

The right to data portability allows you to obtain and reuse your personal data for your own purposes across different services. You may object to the processing of your personal data when it is based on our legitimate interests.

Where consent is the legal basis for processing, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent prior to its withdrawal.

If you believe that your data protection rights have been violated, you have the right to file a complaint with a supervisory authority. To exercise any of these rights, or if you have any questions regarding this privacy policy, please contact us at [email protected].
As we are established in Denmark, you may choose to contact the Danish Data Protection Agency.

Third-Party Data Recipients

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these entities, as they operate independently of our platform. While we strive to connect to reputable services, we advise you to review their privacy policies to understand how your data will be handled. Personal data shared with our third-party partners, where applicable, is processed in accordance with agreed contractual obligations, ensuring data security and confidentiality. Where required by law or at your express request, we may disclose personal data to authorities, always complying with legal protocols. We ensure any data sharing with third parties is carried out in accordance with applicable data protection laws and that appropriate safeguards are implemented to protect your personal data.

Data Transfers to Third Countries

As a website owned and operated by an entity based in the European Union, we adhere to the General Data Protection Regulation (GDPR), which imposes strict data protection standards. This regulation governs not only our practices within the EU but also extends protections to our users located in territories such as India, Bangladesh, and Africa. Our commitment to the GDPR ensures that you, as a valued user, benefit from a high level of data protection, even when your data is processed outside the European Economic Area (EEA).

When it becomes necessary to transfer your personal data to recipients located in third countries, we guarantee an appropriate level of data security and protection, in compliance with applicable data protection laws. These transfers may be essential for us to continue to provide and improve our services to meet your needs.
There are specific conditions in which your data may be transferred outside the EEA:

First, your data may be transferred to a state recognised by the European Commission as having an adequate level of data protection equivalent to the standards set by the GDPR. Further information on these adequate data protection level states can be found here.

Additionally, if your data is transferred to a recipient in a country that does not have an adequate level of data protection according to the European Commission, we use stringent contractual measures. These contracts oblige the recipient to adhere to data protection standards equivalent to those in the EEA. We implement appropriate safeguards to ensure the integrity, confidentiality, and security of your data, in line with GDPR requirements.

Our operations are thus not only GDPR compliant but also enable us to offer you a wider set of rights and protections, given the similarities between GDPR and local data protection regulations in India, Bangladesh, and Africa. This approach ensures that your personal information is handled with the utmost respect and care, regardless of where it is processed.